Frequently Asked Questions (FAQs)
Because we care for your wellness and your peace of mind.
Welcome to Mukhlis Customer FAQs
We’ve answered your most common questions about our products, delivery, and returns below.
Click on any question to view the answer.
Yes! All Mukhlis products are crafted from pure, natural, and organically sourced ingredients.
No artificial colors, fragrances, or chemicals — only honest wellness.
Yes, all oils and seeds labeled as “Edible” are safe for consumption.
Essential oils are for external use only — always check product labels.
Store in a cool, dry place away from sunlight.
Keep lids tightly sealed to maintain freshness and purity.
Generally yes — we use gentle, natural ingredients.
However, if you have very sensitive skin, please do a patch test before use.
Major cities: 2–5 working days
Other areas: 5–7 working days
You’ll get an SMS or email once your order ships.
Yes, we deliver to all cities in Pakistan through trusted courier partners.
Once dispatched, you’ll receive a tracking link via SMS or email to monitor delivery status.
We accept:
Cash on Delivery (COD)
Online Bank Transfer / Debit Card (where available)
Yes — returns are accepted within 7 days if the product is unused and unopened.
See our Return & Refund Policy
We currently operate online only — but a Mukhlis physical store is coming soon!
Still Have a Question?
Can’t find your answer here?
Message us anytime on WhatsApp or email — we’ll be happy to assist!
Mukhlis.pk — Where purity is a promise.
