Return & Refund Policy
We value your trust and strive to ensure your satisfaction with every purchase from Mukhlis.pk.
1. Returns
You may return an item within 7 days of receiving your order if:
The product is unused, unopened, and in its original packaging
You have proof of purchase
2. Non-Returnable Items
Due to hygiene and safety reasons, we cannot accept returns for:
Opened or used products
Personal care items
Sale or discounted items
3. Refunds
Once we receive and inspect your returned product:
Approved refunds will be processed within 7–10 business days
Refunds are issued to the original payment method
4. Wrong or Damaged Product
If you receive a wrong or damaged item:
Email support@mukhlis.pk within 24 hours
Provide order number + product photos
We will arrange a replacement or full refund.